We want you to be happy with your choice of service with us. That’s why we’ll give a 100% refund or exchange for up to 30 days at no charge to you. This guarantee does not cover accidental incidents or political unrest or any act of god. Valid for the first 4 hours of your check in for groups of less than 5 adults/children and for 2 hours for groups of more than 5 adults/children.
Choice of service is limited to place of stay and transport. Adventure activities are not covered. Because keeping your SAFETY as the top priority we have to cancel/abandon any adventure activities promised if we see a breach in safety.
Service guarantee is applicable to customers who pay 100% of the total invoice value, 10 days in advance from the date of check in.
When you pay 100% of the total invoice value, 10 days in advance from the date of check in. You will receive confirmation voucher from us with reservation details.
Currently we do accept all major credit cards except American Express. Credit card payment will attract 2% bank charges. We do not accept Pay Pal. We accept current dated at par cheq’s or net-banking. Cash payment will receive a 2% discount.
Cash pickup from home will be at a marginal cost of 199 INR within Delhi NCR region.
Any trip booked will attract a cancellation fee of 50% of the total billing if cancelled before 15 days.
Cancelled within 15to 0 days will be no show and 100% cancellation charges will be applicable.
You need to pay by cash before check in for any extra service utilized other than the services mentioned in your voucher.
While we try to give in the most relevant information. There may be some surprise elements and that is the beauty of offbeat travel.
You need to understand that offbeat/adventure travel has risks involved and you are fully aware of the possible outcomes. By purchasing from us you indemnify our company, employees and resellers.
We're here to assist and always willing go the extra mile to make sure you're making the most of the vacation. In case of any emergency you can call us 24*7